About Us

The Story Behind KLT

Know. Like. Trust. These three things are at the heart of all great relationships.

Andrew Smith in a one-to-one relationship-building training session

Win More Business

KLT is based on a simple belief: that meaningful business relationships are built on knowing, liking and trusting one another. And these relationships are the ones that lead to so much benefit over time.

Andrew Smith - Relationship-Building Trainer
Relationship-Building Training

Andrew Smith

Led by Andrew Smith, relationship-building trainer and author of ‘Cows, Not Cow – How To Make Your Business Networking Really Work’, we help your team build relationships that drive measurable business growth.

Andrew brings almost 20 years of experience from the business networking sector. He is extremely passionate about helping networkers gain more confidence, enjoyment and effectiveness, while generating a high ROI for businesses. Outwith work, he's likely to be golfing, reading or walking his handsome dog, Troy!

Siobhan Jaffray - Ten Groups Relationships Manager
‘Ten’ Sales Intel Groups

Siobhan Jaffray

Led by Siobhan Jaffray, our Ten Sales Intel groups have now generated over £35m in new business for members. Our 15 groups are spread throughout Aberdeen and Aberdeenshire, with over 150 members from a wide range of business sectors, including engineering, property, financial services, recruitment, IT and legal.

Siobhan has 6 years of ‘Ten’ experience, firstly as a Ten member, then a group manager and finally as the Ten Groups Relationships Manager, supporting all her groups. She takes great pride in helping all members to achieve maximum enjoyment and benefits. Away from work, Siobhan is still a big Harry Potter fan!

Our Philosophy

The KLT Approach

Know, Like, Trust - the three pillars that form the foundation of every successful business relationship.

Know

Building genuine relationships starts with really knowing the people in your network - their businesses, their goals, and their challenges.

Like

People do business with people they like. We help you develop authentic connections that go beyond surface-level networking.

Trust

Trust is the foundation of all successful business relationships. Our approach helps you build and maintain trust over time.

Our Journey

Helping Companies Win More Business

2009

First Ten Group Launched

Launch of the first ‘Ten’ sales intel group – Sten. A unique concept bringing together 10 non-competing businesses to share market intel and help each other win more business.

First Sten group meeting at DF Communications

2015

Fifth Group Launched

Fifth group launched – the concept was proving its high value, with members consistently winning new business. Demand led to 4 additional new groups between 2009 and 2015.

Gten group meeting around a wooden table
Ten group summer outdoor meeting in garden

2020

Tenth Group Launched

A major milestone – the tenth group, Tten, launched. Over 100 members now benefitting from the unique sales intel group model, covering sectors including IT, recruitment, accountancy, marketing and construction.

Aten group meeting in bay window boardroom
Aberdeen Ten group meeting with chandelier

2022

Cows, Not Cow

Publication of the networking guide ‘Cows, Not Cow: How To Make Your Business Networking Really Work’. 100 tips to help networkers gain more benefit from their relationship-building.

Andrew Smith holding Cows Not Cow book with cows
Cows Not Cow book cover by Andrew Smith

2023

KLT Networking Launched

Launch of KLT Networking, delivering tailored relationship-building training to help staff develop relationships that lead to measurable business growth.

KLT group training session with presentation screen
KLT training workshop at Raeburns

2025

£35m+ New Business Won

Members across the 15 Ten groups have now collectively won over £35 million of new business as a result of their memberships.

Andrew Smith one-to-one training with KLT banner
Neo Ten group meeting in modern boardroom
Gallery

KLT in Action

A glimpse into our Ten members' networking events and relationship-building training across Aberdeen and Aberdeenshire.

Ten group members at iMPAQ Technologies office
Ten group meeting in modern boardroom
Ten group selfie during meeting
Ten group Christmas dinner celebration
Ten group outdoor meeting drone shot
One-to-one training session at a booth
Power of Ten networking event with attendees
Meet Everyone networking event

Ready to Join Our Network?

Whether you're looking to develop your team's networking effectiveness or work with others to win new business, we'd love to hear from you.